Privacy Policy

At Sikkim Games, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or play our games.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Information: When you register on our platform, we may collect your name, email address, phone number, date of birth, and payment information.

  • Usage Data: We collect data on how you interact with our website and games, including IP addresses, device information, browser type, and usage patterns.

  • Transaction Data: We collect information regarding your deposits, withdrawals, and game history to facilitate transactions and provide customer support.

  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and personalize content.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide you with access to our gaming services and features.

  • To process your transactions, including deposits and withdrawals.

  • To improve the functionality of our website and games.

  • To communicate with you, including sending updates, promotions, and customer support messages.

  • To ensure compliance with legal and regulatory requirements, including identity verification (KYC) and anti-money laundering (AML) checks.

  • To promote responsible gaming practices and offer self-exclusion or limit-setting tools.

3. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and firewalls. While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist with operations, such as payment processing, customer support, and data analytics.

  • For Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.

  • To Prevent Fraud: We may share data with regulators, law enforcement, and other entities to prevent fraud, money laundering, or other illegal activities.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of any inaccurate or incomplete personal data.

  • Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

  • Opt-Out: Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

  • Data Portability: Request a copy of your data in a structured, commonly used format for transfer to another service.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have inadvertently collected data from a child, we will take steps to delete the information as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or the services we offer. When we update the policy, we will revise the “Effective Date” at the top of the page. We encourage you to review this policy regularly to stay informed about how we protect your information.